The Opportunity Alliance is currently seeking relief hourly Call Specialists to join the team at 2-1-1 Maine.
2-1-1 Maine is a telephone information and referral line that operates 24/7 and serves the entire State of Maine as a referral system for health and human services information. You will provide information and referral by responding to calls that are seeking access to health and human service information. You will assess caller requests and provide accurate referrals to appropriate community agencies. You will assess crisis calls and provide triage to the statewide crisis system. You will also respond to similar calls for programs that 2-1-1 Maine contracts with. The Opportunity Alliance provides a fun and supportive work environment with a strong focus on staff development and retention.
Ability to work flexible hours including evenings and weekends required, willingness to work overnight shifts strongly preferred.