Employee Assistance Program

The Employee Assistance Program offered through CIGNA provides a
multitude of options.  You can take advantage of their Face-to-Face
Assistance or their Full-Service Work/Life Support.

Take advantage of this substantial resource:

Call: 888-371-1125

Website:   www.cignabehavioral.com

Employer ID:  sjcme

Face-to-Face Assistance

This provides a service level of 24/7 telephonic support as well as Network Provider Referrals.

Participant Services include:  
  • Telephonic Consultation
  • Crisis Intervention Services
  • Community Resources
  • Healthy Rewards ® Discount Program
  • Online (Assessment Tools, Article Library, Online Access & Referral)
  • 1-3 Face-to-Face Sessions

Full-Service Work/Life Support

Telephone Support for: 
  • Child Care 
  • Senior Care
  • Prenatal Care
  • Parenting
  • Summer Care
  • Identity Theft
  • Special Needs
  • Pet Care
  • Adoption
  • Education
  • Legal
  • Financial Services
Online Support for:
  • Parenting
  • Aging
  • Balancing
  • Thriving
  • Working
  • Living
  • Educational Materials
  • Personal Assessments
  • Interactive Tools
  • Self-Search Provider Locators
  • Email for consultant-assisted search
  • Live messaging for consultant-assisted search
  • Web Seminar
Referrals & Fulfillment for: 
  • Up to 3 Qualified Referrals where available; if additional needed, consumer calls back
  • Turnaround Time:  12 Business hours; emergency is 6 business hours
  • Online and Print Fulfillment Materials