The Employee Assistance Program offered through CIGNA provides a
multitude of options. You can take advantage of their Face-to-Face
Assistance or their Full-Service Work/Life Support.
Take advantage of this substantial resource:
Call: 888-371-1125
Website: www.cignabehavioral.com
Employer ID: sjcme
Face-to-Face Assistance
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This provides a service level of 24/7 telephonic support as well as Network Provider Referrals.
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| Participant Services include:
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- Telephonic Consultation
- Crisis Intervention Services
- Community Resources
- Healthy Rewards ® Discount Program
- Online (Assessment Tools, Article Library, Online Access & Referral)
- 1-3 Face-to-Face Sessions
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Full-Service Work/Life Support
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| Telephone Support for: |
- Child Care
- Senior Care
- Prenatal Care
- Parenting
- Summer Care
- Identity Theft
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- Special Needs
- Pet Care
- Adoption
- Education
- Legal
- Financial Services
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Online Support for:
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- Parenting
- Aging
- Balancing
- Thriving
- Working
- Living
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- Educational Materials
- Personal Assessments
- Interactive Tools
- Self-Search Provider Locators
- Email for consultant-assisted search
- Live messaging for consultant-assisted search
- Web Seminar
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Referrals & Fulfillment for:
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- Up to 3 Qualified Referrals where available; if additional needed, consumer calls back
- Turnaround Time: 12 Business hours; emergency is 6 business hours
- Online and Print Fulfillment Materials
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