Computer services

Minimum Hardware/Software Requirements

1 GB RAM; strongly recommend 2 GB
80 GB HD storage; recommend 120 GB
Pentium 4 or Centrino Mobile processor
Wireless Adapter
2 - USB ports; 1 for printer, 1 for memory key
CD/DVD ROM drive
Windows 7 or Windows 8
Norton Anti-Virus (Provided by SJC, must be kept current throughout the school year)
Microsoft Office Professional (Offered by SJC for $20 / Word, Excel, PowerPoint, Outlook)
Extended Warranty - optional, but recommended

Internet connection in rooms

Every student room is provided Internet Connection. Your computer must have a NIC (Network Interface Card). One of these cards may have come with your computer when you purchased it or you may purchase it elsewhere. We strive to make sure that the connection in every room is wired properly and functioning. In the event that you are having trouble with this connection, please call our department at 893-7851 or request service from our online form.

Lab hours and locations

There are several computer labs located around the campus. They are all equipped with networked Pentium computers, the Microsoft Office Professional package, Internet access, many course specific applications and printing capability.

  • The Academic Computer Lab, located in Alfond Hall on the ground floor, contains 15 computers and is available (except during class time) from 7:00 a.m. to 9:00 p.m. seven days a week.
  • The Business Lab is located in Alfond Hall on the ground floor. It contains 12 thin client workstations and one PC for presentation use. It is available from 7:00 a.m. to 9:00 p.m. (except during class times) seven days a week.
  • McAuley Foyer in the Heffernan Center contains (12) thin client workstations and is open from 7:00 a.m. to 10:00 p.m. seven days a week.
  • The Academic Computer Lab and McAuley Foyer lab can be accessed at anytime with the assistance of Campus Security.
  • The Wellehan Library, located on the second floor of the Heffernan Center, has 17 thin client workstations available during normal library operating hours.

Help Desk support in these labs is available during regular office and evening hours (Mon-Fri 8am to 9pm).

Microsoft Office 2007 CD

The Microsoft Office 2007 CD is available for purchase in the IT Mercy Hall office for $20.00. The CD may also be loaned out from the library.

PC purchase deals

New England Communications, Acer, IBM and Saint Joseph's College have teamed up to bring you an award winning line of desktop personal computers, notebooks, and peripherals, with four year support.

Please contact NEC to purchase an item: 800-464-7585 / 207-878-7585

sjclaptops@necomm.com

www.necomm.com

PC support policy

Information Technology will make a best effort attempt to resolve any problems that you may be having with your computer. However, we are not a full service pc repair shop, and may have to refer you to other sources for repairs.