Frequently asked questions

General Questions

What do I do if I am locked out of my room?
What do I do if I need to get into a locked academic building/room?
My vehicle won't start. Can you help?
I am locked out of my vehicle. Can you help?
Do you provide escorts?
Are weapons allowed on campus?

Parking Questions

Do I need to register my vehicle?
How much does it cost to register my vehicle?
Can First Year students have vehicles on campus?
How do I appeal a parking ticket?
I have a friend staying overnight. Do they need to register their vehicle? Where can they park?
Where do I pay my parking fine?

What do I do if I am locked out of my room?
Security will let you into your room during non-business hours. If you are locked out of your room Monday through Friday, 8:30am-4:30pm, you must contact Student Affairs for assistance (Ext. 6603).

What do I do if I need to get into a locked academic building/room?
Students wishing to gain access to a locked building/room must have first obtained permission from their professor or appropriate personnel. The College faculty/staff member must then send Security written permission for the student to have access to the building/room. Written permission must be on file with Security in order for us to allow access to the locked area. However, students may be let into Heffernan 24 hours a day without permission of a faculty/staff member.

My vehicle won't start. Can you help?
Security can assist you in jump starting your vehicle.>

I am locked out of my vehicle. Can you help?
Security does not provide vehicle lockout service.

Do you provide escorts?
Yes, escorts are provided upon request 24 hours a day. Escorts may be by either foot or vehicle.

Are weapons allowed on campus?
Weapons are prohibited on campus. This includes, but is not limited to: rifles, shotguns, handguns, knives, fireworks, explosives, and martial arts equipment.

Do I need to register my vehicle?
Yes, all vehicles need to be registered with Campus Security. Students need to register their vehicles each academic year. Faculty/staff need register their vehicles every other year.

How much does it cost to register my vehicle?
There is a $100.00 registration/decal fee for student vehicles; this fee is charged per vehicle and will not be pro-rated based upon date of issue.

Can First Year students have vehicles on campus?
Yes, freshman students may have vehicles on campus.

How do I appeal a parking ticket?
Individuals wishing to appeal a parking ticket may fill out an appeal form at Security. A copy of the ticket will also need to be provided. Appeals must be received within 7 days of the date the ticket was issued. Please note that tickets issued in the 15 minute parking, loading/unloading zones across from Saint George Hall cannot be appealed.

I have a friend staying overnight. Do they need to register their vehicle? Where can they park?
Visitors should obtain a temporary parking permit at Security. Visitors may park in the Ball Field Lot and Alfond Center Lot, Row 6 only (outside perimeter row).

Where do I pay my parking fine?
Parking fines should be paid at the Treasurer's Office, located in Saint Joseph's Hall.